Outsourcing Your IT

Because one of the problems with outsourcing your IT needs is that the IT professional comes in and just fixes what you called them for, and then they leave. This is actually in the IT provider's best interests, because it guarantees they'll have a steady amount of work from you. However, you're better off having them come in, tighten up all the hatches, and get things running right. But when we went out into the business and started looking at the servers and the workstations, I quickly learned that everything he told me during the tabletop meeting was a bunch of nonsense. Some of it he knew was nonsense, and he was hoping I wouldn't notice. Even though this company outsources their IT, they have an IT professional there on site at least four days a week, and more often five. As I watched this IT professional work, I saw that all he was doing was running around and putting out fires. So I sat down and had a security review with the person. Of all the computers to have vulnerable to hackers, HR's computer would give unscrupulous people lots of data to work with.